Activation is Essential

We see the remarkable power of health activation in everything we do. It’s inspiring and serves as a constant reminder of our mission: To help individuals become better managers of their health and healthcare.

The Patient Activation Measure® (PAM®) is a key vital sign for patient-centered, value-based care

Strengthen risk-identification and improve predictive modeling — Personalize support to improve patient self-management behaviors — Improve patient outcomes and cost control

Selected for CMS models

Selected for CMS models

Alternative Payment Models to use PAM to improve care for Medicare beneficiaries

Adopted by NHS England

Adopted by NHS England

NHS England uses PAM system-wide in clinics, hospitals and social services

Endorsed by NQF

Endorsed by NQF

Along with NQF, PAM is also supported by NCQA and meets URAC criteria

Source: NHS England and NHS Improvement with support from NHS North West London collaboration of Clinical Commissioning Groups

As PAM scores increase, healthcare costs decrease

In our study, if a patient’s PAM level increased one level, that was associated with 8 percent lower [Medicare claims costs over 6 months]. For folks who improved two PAM levels, there was a 15 percent reduction in cost. When PAM level declined, the cost rose 9 percent for each level.  In dollars, the average health care cost for people who remained at PAM level one was $12,700 a year, compared to $9,500 for people at PAM level 4. So, it’s significant. It can add up.

Ann Lindsay, Stanford University School of Medicine (SCOPE, 29 Oct 2018)

Person-centered care based on PAM is a key to success for NHS England

We are really serious about [measuring activation with PAM as part of Integrated Personal Commissioning], and we’re serious about it because it’s absolutely been proven to work.  We’re serious about it because it’s incredibly complementary to the programs that we’ve got.  

James Sanderson, Director of Personalised Care for NHS England

PAM can help reduce hospital readmissions

Patient Activation is really the key to what we are doing. I can’t imagine doing coaching without getting some idea of where the patient is in terms of their level of activation. It really helps us target the intervention.

Christy Bond, Director, Crouse Hospital in Syracuse, NY

PAM helps NHS England toward its goal of patient self-management

The Patient Activation Measure helps to break down the traditional divide between patient and professional which has prevented this in the past, while ensuring that those who need the most support receive it. 

Anu Singh, Director for Patient and Public Participation and Insight, NHS England

Empowering NHS patients to improve their health and wellbeing

PAM helps [the Extensive Care Service] to be more aware of a patient’s ability and willingness to manage their health and wellbeing. This ensures that patients who are likely to be easily overwhelmed are not overloaded with information, and any goals set are achievable and small successes are built on. 

Blackpool Teaching Hospitals NHS Foundation Trust

Oct 23, 2019

Patient Activation in Australians with Chronic Illness – CHF Survey Results

Consumers Health Forum (CHF), the leading national health policy and advocacy group in Australia, published a study of 1,700 Australians with chronic illness. The study used Patient Activation Measure® (PAM®) data to evaluate the connection between activation and self-management for this population.

According to a CHF press release on the study: Australians with chronic conditions and complex needs are less activated than their healthier counterparts which may be a contributing factor to their generally worse health outcomes.

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Nov 21, 2019

Insignia Health recognized as a Top 10 Population Health Management Solution Provider for 2019

Healthcare Tech Outlook magazine features Insignia Health as a disruptor of traditional health coaching and education models through its rigorously-validated Patient Activation Measure® (PAM®) survey. Insignia Health is recognized as one of 2019’s Top 10 pioneer solution providers helping healthcare organizations stay aligned with the ever-changing healthcare landscape.

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These healthcare organizations are among the leaders

using PAM-based solutions to improve activation across their populations

National Health Service (NHS) - England
Kaiser Permanente
Providence Health Plan
CareFirst Blue Cross Blue Shield
Blue Cross Blue Shield of Tennessee
Blue Shield of California
Moda Health
Monroe Plan for Medical Care
American Specialty Health
Molina Healthcare
Rocky Mountain Health Plans
Washington State Health Care Authority
Home Group
ITx Healthcare
Merck Serono
Stanford Health System
Hamad Medical Corporation
Vidant Health
Sharp Rees-Stealy / Sharp HealthCare