PAM really helps by showing us which patients are in real need of help and helping coaches decide where to start the education process.

Patient Activation is really the key to what we are doing. I can’t imagine doing coaching without getting some idea of where the patient is in terms of their level of activation. It really helps us target the intervention.

We want our members to understand their own health risks, and we want them to engage with their provider. This is why we designed the wellness program with three key activities to help members take charge of their health.

The Patient Activation Measure helps to break down the traditional divide between patient and professional which has prevented this in the past, while ensuring that those who need the most support receive it. 

[PAM helps the Extensive Care Service] to be more aware of a patient’s ability and willingness to manage their health and wellbeing. This ensures that patients who are likely to be easily overwhelmed are not overloaded with information, and any goals set are achievable and small successes are built on.