We appreciate your interest in Insignia Health. When you visit and navigate our sites and communicate with us via our sites, we won’t collect personal information about you, unless you provide that information voluntarily.
Any non-public personal information you may provide via our sites will be used solely for the purpose stated on the page where it is collected. (In some cases, and in all cases where required by law or regulation, you’ll be able to update the information that you provide us either by sending an e-mail or, where you have established personal profiles with us, by updating your profile online. Please refer to the specific pages where data is collected for more information.
Insignia Health will not sell, license, transmit or disclose this information outside of Insignia Health and its affiliated companies unless (a) expressly authorized by you, (b) necessary to enable Insignia Health contractors or agents to perform certain functions for us, or (c) required or permitted by law. In all cases, we’ll disclose the information consistent with applicable laws and regulations and we’ll require the recipient to protect the information and use it only for the purpose it was provided.
By “personal information,” we mean data that is unique to an individual, such as a name, address, Social Security number, e-mail address or telephone number. Occasionally, we may request personal information from you in order to deliver requested materials to you, respond to your questions or deliver a product or service.
We welcome your comments or questions about our websites or products and have provided contact information for that purpose. We’ll share your comments and questions with employees most capable of addressing your questions and concerns.
Please note that your e-mail, like many forms of non-encrypted Internet e-mail communications, may be accessed and viewed by other Internet users, without your knowledge and permission, while in transit to us. For that reason, to protect your privacy please do not use e-mail to communicate information to us that you consider confidential. If you wish, you may contact us instead via non-cellular telephone at the numbers provided at various locations on our sites, or in the case of our health plan members, at the Member Services toll-free number that appears on your ID card.
There are some locations on Insignia Health’s website where we’ve made special provisions for a more secure environment where we can exchange information with you. At each of these locations, we’ll provide you with appropriate instructions.
Other Information; “Cookies”
You should also be aware that when you visit our websites, we collect certain information that does not identify you personally, but provides us with “usage data,” such as the number of visitors we receive or what pages are visited most often. This data helps us to analyze and improve the usefulness of the information we provide at these sites.
Like most commercial website owners, we may also use what is known as “cookie” technology. A “cookie” is an element of data that a website can send to your browser when you link to that website. It’s not a computer program and cannot read data residing on your computer or instruct it to perform any step or function. By assigning a unique data element to each visitor, the website is able to recognize repeat users, track usage patterns and better serve you when you return to that site. The cookie does not extract other personal information about you, such as your name or address. Most browsers provide a simple procedure that will enable you to control whether you want to receive cookies by notifying you when a website is about to deposit a cookie file.
Linking to Other Sites
From time to time, Insignia Health’s websites may provide links to other websites not owned or controlled by Insignia Health, that we think might be useful or of interest to you. We cannot, however, be responsible for the privacy practices used by other website owners or the content or accuracy of those websites. Links to various non-Insignia Health websites do not constitute or imply endorsement by Insignia Health of these sites, any products or services described on these sites, or of any other material contained in them.
Insignia Health has adopted and adheres to stringent security standards designed to protect non-public personal information at InsigniaHealth.com against accidental or unauthorized access or disclosure. Among the safeguards that Insignia Health has developed for this site are administrative, physical and technical barriers that join to form a protective firewall around the information stored at this site. We periodically subject our site to simulated intrusion tests and have developed comprehensive disaster recovery plans.
Changes to This Statement