The Patient Activation Measure® (PAM®) Survey

The gold standard tool for assessing a person’s health self-management abilities – validated by over a decade of research and hundreds of published studies.

Measuring activation anchors the journey to improving self-management and controlling costs.

PAM is the foundation of effective health coaching:

PAM really helps by showing us which patients are in real need of help and helping coaches decide where to start the education process.

Dr. Jane Brock, Medical Director, Telligen

PAM can help reduce hospital readmissions:

Patient Activation is really the key to what we are doing. I can’t imagine doing coaching without getting some idea of where the patient is in terms of their level of activation. It really helps us target the intervention.

Christy Bond, Director, Crouse Hospital in Syracuse, NY

Oregon's Health CO-OP uses Flourish® to engage and reward members:

We want our members to understand their own health risks, and we want them to engage with their provider. This is why we designed the wellness program with three key activities, which help the members take charge of their health.

Dr. Ralph Prows, Former CEO and President, Oregon's Health CO-OP

May 26, 2016

Insignia Health Earns ‘Best in Class’ Endorsement from National Quality Forum for a Person and Family-Centered Care Measure

National Quality Forum (NQF) endorsement of the measure “Gains in Patient Activation (PAM) Scores at 12 Months” supports over a decade of research as evidence that Insignia’s Patient Activation Measure® (PAM®) is the gold standard for assessing a person’s health self-management abilities.

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May 12, 2016

Washington State’s Health Homes Program Saves $21.6 Million Focusing on Health Activation

The Washington State Health Homes Program, initiated in July of 2013 as part of HealthPath Washington’s Medicare-Medicaid initiatives, is gaining momentum and garnering attention since a preliminary federal report revealed a $21.6 million (over 6%) savings in Medicare spending relative to a comparison group during the first demonstration performance period from July 2013 – December 2014. The program requires use of Insignia’s Patient Activation Measure® (PAM®) to guide member support and measure performance.

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These healthcare organizations are among the leaders

using PAM-based solutions to improve activation across their populations

Blue Shield of California
Priority Health
Oregon Health CO-OP
National Health Service (NHS) - England
Monroe Plan for Medical Care
Memorial Herman
Johns Hopkins HealthCare LLC
CareFirst Blue Cross Blue Shield
Blue Cross Blue Shield of Tennessee
Tufts Health Plan Medicare Preferred
Sanford Health
UnitedHealth Group
Pacific Business Group on Health
Washington State Department of Social and Health Services
Providence Health Plan
Moda Health
St. Luke's Health System
American Specialty Health
Kaiser Permanente