The Patient Activation Measure® (PAM®) Survey

The gold standard tool for assessing a person’s health self-management abilities – validated by over a decade of research and hundreds of published studies.

Measuring activation anchors the journey to improving self-management and controlling costs.

PAM is the foundation of effective health coaching:

PAM really helps by showing us which patients are in real need of help and helping coaches decide where to start the education process.

Dr. Jane Brock, Medical Director, Telligen

PAM can help reduce hospital readmissions:

Patient Activation is really the key to what we are doing. I can’t imagine doing coaching without getting some idea of where the patient is in terms of their level of activation. It really helps us target the intervention.

Christy Bond, Director, Crouse Hospital in Syracuse, NY

Oregon's Health CO-OP uses Flourish® to engage and reward members

We want our members to understand their own health risks, and we want them to engage with their provider. This is why we designed the wellness program with three key activities to help members take charge of their health.

Dr. Ralph Prows, Former CEO and President, Oregon's Health CO-OP

PAM helps NHS England toward its goal of patient self-management

The Patient Activation Measure helps to break down the traditional divide between patient and professional which has prevented this in the past, while ensuring that those who need the most support receive it. 

Anu Singh, Director for Patient and Public Participation and Insight, NHS England

Jul 11, 2016

37 NHS groups ready to roll out PAM

Up to 1.8 million people with long-term conditions in 37 areas across England are next in line to receive person-centred support to manage their own care, thanks to the roll-out of PAM over the next five years.

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Jun 27, 2016

New study finds PAM a reliable and valid measure for the inpatient hospital setting

A new study published in Patient Education and Counseling Journal confirms that patients with unplanned hospital admissions were more likely to have low activation when compared to patients with planned admissions.

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These healthcare organizations are among the leaders

using PAM-based solutions to improve activation across their populations

Blue Shield of California
Priority Health
Oregon Health CO-OP
National Health Service (NHS) - England
Monroe Plan for Medical Care
Memorial Herman
Johns Hopkins HealthCare LLC
CareFirst Blue Cross Blue Shield
Blue Cross Blue Shield of Tennessee
Fairview
Abbvie
Astrazeneca
Tufts Health Plan Medicare Preferred
Sanford Health
UnitedHealth Group
Pacific Business Group on Health
Washington State Department of Social and Health Services
Providence Health Plan
Moda Health
St. Luke's Health System
American Specialty Health
Kaiser Permanente