The Patient Activation Measure® (PAM®) Survey

The gold standard tool for assessing a person’s health self-management abilities – validated by over a decade of research and hundreds of published studies.

Measuring activation anchors the journey to improving self-management and controlling costs.

PAM is the foundation of effective health coaching:

PAM really helps by showing us which patients are in real need of help and helping coaches decide where to start the education process.

Dr. Jane Brock, Medical Director, Telligen

PAM can help reduce hospital readmissions:

Patient Activation is really the key to what we are doing. I can’t imagine doing coaching without getting some idea of where the patient is in terms of their level of activation. It really helps us target the intervention.

Christy Bond, Director, Crouse Hospital in Syracuse, NY

Oregon's Health CO-OP uses Flourish® to engage and reward members

We want our members to understand their own health risks, and we want them to engage with their provider. This is why we designed the wellness program with three key activities to help members take charge of their health.

Dr. Ralph Prows, Former CEO and President, Oregon's Health CO-OP

PAM helps NHS England toward its goal of patient self-management

The Patient Activation Measure helps to break down the traditional divide between patient and professional which has prevented this in the past, while ensuring that those who need the most support receive it. 

Anu Singh, Director for Patient and Public Participation and Insight, NHS England

Aug 15, 2016

Join Insignia Health at the 2016 NHS Expo in Manchester, England on Sept. 7-8

For the second straight year, Insignia Health is partnering with NHS England and exhibiting at the 2016 Health and Care Innovation Expo at the Manchester Central Convention Complex. Visit us in stand #127!

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Aug 24, 2016

New study: PAM predicts which patients are more likely to utilize expensive and avoidable hospitalization and ED use

PAM scores on over 98,000 patients at Fairview Medical Services in Minnesota reveal that those with the lowest activation were 62% more likely to have an avoidable hospitalization, and 25% more likely to develop a new chronic disease within a year compared to patients with high activation. Furthermore, distinctions between low and high activated patients are holding true three years later.

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These healthcare organizations are among the leaders

using PAM-based solutions to improve activation across their populations

Blue Shield of California
Priority Health
Oregon Health CO-OP
National Health Service (NHS) - England
Monroe Plan for Medical Care
Memorial Herman
Johns Hopkins HealthCare LLC
CareFirst Blue Cross Blue Shield
Blue Cross Blue Shield of Tennessee
Tufts Health Plan Medicare Preferred
Sanford Health
UnitedHealth Group
Pacific Business Group on Health
Washington State Department of Social and Health Services
Providence Health Plan
Moda Health
St. Luke's Health System
American Specialty Health
Kaiser Permanente