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Success Stories

“Patient Activation is really the key to what we are doing. I can’t imagine doing coaching without getting some idea of where the patient is in terms of their level of activation. It really helps us target the intervention.”

Christy Bond
Director, Senior Services
Crouse Hospital, Syracuse NY
Summer 2010 Readmissions Conference

  1. Measure.

    Understand the self-management competencies that drive health behavior & health activation.
  2. Engage.

    A wealth of research & experience informs strategies to engage individuals in their health.
  3. Activate.

    Tailor support to move individuals along a continuum of increasing health activation.

Patient Activation: The key to controlling healthcare costs

We are passionate about helping individuals become more active and successful managers of their health.  The stakes are high since self-management is the leading determinant of health outcomes and costs.

Our approach starts with the Patient Activation Measure® (PAM®). Results from this brief assessment allow us to apply over a decade of global PAM research to help people overcome their barriers to better health. We know how to help individuals increase their level of activation, which is proven to reduce healthcare utilization.

Join the hundreds of healthcare organizations who are using PAM and our PAM-related programs to improve primary care, reduce ER visits and hospital readmissions, increase medication adherence, and strengthen wellness, disease management and case management programs.  Contact Insignia Health today.

The most scientifically validated activation model

More than a 170 independent, peer-reviewed studies have documented the validity and value of PAM® assessments across scores of disease states and demographically diverse populations. This research offers valuable insight for Insignia, and for its colleagues committed to accountable care, into how best to increase activation, improve an individual’s self-management abilities, and support the more effective and efficient use of healthcare resources. Review the research.


Making measurable strides in accountable care

The Patient Activation Measure® assessment tool is proven to help even the most challenging patients become more engaged in their own healthcare and disease management. Again and again, improvements in behavior and health activation have been documented, as have improved health outcomes and better use of resources.

PAM-based Health Activation Goes Online & Mobile

The Flourish® online health platform is built on the extensive foundation of PAM-based health activation research, brought to life through a dynamic online experience for consumers and health coaches.  Watch a brief video.


  • Focuses on behavioral activation to improve an individual’s self-management capabilities.
  • Supports wellness, chronic condition management and disease prevention.
  • Motivates users with an engaging system of challenges and rewards.
  • Adjusts to each user’s learning style and activation level with articles, tips, videos, quizzes, and trackers.
  • Provides health coaches with PAM level-appropriate resources to support in-person and phone-based programs.

Learn more

Flourish Press Release

Insignia Health