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Understanding and using the Patient Activation Measure in the NHS

February 15, 2018

Understanding and using the Patient Activation Measure in the NHS

New research from the Health Foundation provides the first quantitative analysis of how the Patient Activation Measure® (PAM®) is associated with primary and secondary care utilization by patients with long-term conditions in a large clinical commissioning group in England. 

The PAM survey is now available through NHS England to over 60 health care organizations across England. Until now there’s been no robust quantitative evidence of the association between someone’s level of activation and how he or she uses the NHS.

Key findings include PAM Level as a key predictor for patients with one or more chronic conditions:

GP Visits - Patients at Level 4 (high activation) were 18% less likely to visit their GP than those at Level 1 (low activation).

A&E utilization — Patients at Level 4 were 38% less likely to use emergency department services than those at Level 1.

Video: Check out the Health Foundation’s discussion of the study (58 min)