June 01, 2009
Reversing the High Cost of Chronic Illness With Activated Employees
Activated participants drive savings. Business leaders interested in developing these programs for the workplace should understand that highly motivated employees will save the company money. If an end-stage patient with diabetes is motivated to stay out of the hospital, for example, everybody wins. Although patient activation levels vary across socioeconomic status, they can be a predictor of utilization and cost.
One of the most intriguing engagement tools available today is the Patient Activation Measure (PAM), a survey designed to assess an individual’s knowledge, skill and confidence in managing his or her health. The PAM, developed by Judith Hibbard, Ph.D. and colleagues at the University of Oregon, is designed to assess an individual’s “activation level.” This information helps health professionals tailor coaching to the individual to identify and overcome barriers to behavior change.