Job Openings

Business Systems Analyst

Job Description

Insignia Health is looking for a Business Systems Analyst to improve efficiency and effectiveness between our product, client services and development teams.

We are passionate about health activation. Insignia Health builds innovative, science-based products that fundamentally change how people develop the knowledge, skills and confidence to become better managers of their health and healthcare. This position will help develop innovative products that touch the lives of millions of people across Insignia’s global clientele, spanning the United States and 16 countries.

As a Business Systems Analyst at Insignia Health, you will work closely with our product, client services and development teams, becoming a go-to system expert with our suite of products. You will be surrounded by a motivated team, driven to bring excellent products and services to our existing and future clients. We take working hard, having fun, and making history seriously – you should too!

New technology emphasis in 2019 will be placed on developing new digital products utilizing App technology, SMS, and voice response. 

Responsibilities:
 Work cross-functionally and with the product development team (including designers, engineers, and data scientists) to bring enhancements and new features to life.
 Interview business users, functional leaders and clients in order to gather and document business requirements
 Translate business requirements into easy to understand functional requirements, including functional specification documents and/or user stories
 Model business and system processes (current and future)
 Help product team with backlog management
 Support User Acceptance Testing
 Support the development of documentation and training manuals as required
 Serve as subject matter expert for business and development team questions

Desired Skills and Experience:
 Bachelor’s degree in business, technology, or related field
 3+ years in technology, ideally working with web-based Software as a Service (SaaS) products
 Strong analytical, problem solving, documentation and organizational skills
 Experience working in an Agile or similar methodologies
 Demonstrated experience creating user stories and related requirements
 Able to lead effective meetings to elicit, gather, and present information in an easily understood manner
 Excellent collaborator, working with cross-functional teams for successful delivery of solutions
 Proficiency in MS Word, Excel, and Visio
 Good understanding of database principles and SQL beyond just access
 Experience managing iOS/Android application, SMS or Voice solutions a plus
 Healthcare experience a plus, but not a requirement

To apply for this position, please send your résumé and cover letter to: careers@insigniahealth.com.

About Insignia Health
Insignia Health is fast-growing company developing innovative, scientifically based products that fundamentally change how people manage their health and healthcare. Today we have over 300 healthcare clients in across the United States, United Kingdom and other countries who are embracing our approach to health activation and the software we license.

Our passion for health activation stems from research with our proprietary and validated Patient Activation Measure® (PAM®). Over a decade of PAM research anchors our health activation model and suite  of health management programs. As individuals progress along the continuum of activation, they experience fewer health crises and become better self-managers. Increased activation translates into better health and lower healthcare costs.

Check out a Wall Street Journal article, a TEDMed ‘Great Challenges’ session, or loads of other news to learn
more about us.

Our team is comprised of independent thinkers who voice opinions, share expertise and celebrate accomplishments and in a casual, yet professional, work environment. Our roots have been growing since 2006 and we will continue to flourish with sensibility and purpose. We would greatly appreciate hearing from you if this position, and our company, feel like a good fit. 

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