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Study shows Coaching for Activation® improves care management program outcomes

February 23, 2017

Study shows Coaching for Activation® improves care management program outcomes

A new study published in the American Journal of Managed Care reveals that patients on a care management program guided by Coaching for Activation® (CFA) had lower utilization and better clinical outcomes than patients in a typical care management program.

The study investigated whether patients enrolled in a care management (CM) program that included Coaching for Activation® had better outcomes than patients enrolled in the usual CM program.  

Over the course of 19 months, 16,277 patients in the usual CM-only program experienced an average of 18% more emergency department visits and 98% more hospital visits than the 1,520 patients in the CM-CFA test group.  The test group also had better clinical outcomes for A1C levels and systolic blood pressure.

The study also revealed that health plan coaching interventions based on patient activation may increase effective interactions, thereby strengthening a patient’s role in managing his or her healthcare.  In addition, programs more targeted in their application, rather than uniformly administered, may be an important factor when implementing policy and healthcare reform, especially in caring for chronically ill populations.

Read the full study.