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PeaceHealth’s Team Fillingame Uses Patient Activation Measure to Customize the Medical Home

May 01, 2011

PeaceHealth’s Team Fillingame Uses Patient Activation Measure to Customize the Medical Home

PeaceHealth Medical Group received a grant to pilot a patient-centered medical home in one of its practices in Eugene, Oregon.   

“Team Fillingame” revised staff roles and added a part-time mental health worker to address patients’ social, behavioral and medical needs. Using a patient activation measure (PAM), the team tailors and coordinates patient care to fit patients’ level of activation and acuity. Cross-trained medical office assistants play a key role in providing health coaching, protocol-based supervised phone triage, and pre-visit planning.  

Read the full research brief: http://www.futurehealth.ucsf.edu/Content/11660/201…