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Welcome to Insignia Health’s website. We
appreciate your interest in us. When you visit and navigate
our sites and when you communicate with us via our site, we
will not collect personal information about you unless you
provide us that information voluntarily. Any non-public personal
information that you may provide via our sites will be used
solely for the purpose stated on the page where it is collected.
(In some cases, and in all cases where required by law or
regulation, you will be able to update the information that
you provide to us either by sending us an e-mail or, where
you have established personal profiles with us, by updating
your profile online. Please refer to the specific pages where
data is collected for more information.)
Insignia Health will not sell, license, transmit
or disclose this information outside of Insignia Health and
its affiliated companies unless (a) expressly authorized by
you, (b) necessary to enable Insignia Health contractors or
agents to perform certain functions for us, or (c) required
or permitted by law. In all cases, we will disclose the information
consistent with applicable laws and regulations and we will
require the recipient to protect the information and use it
only for the purpose it was provided.
By “personal information,” we mean
data that is unique to an individual, such as a name, address,
Social Security number, e-mail address, or telephone number.
From time to time, we may request personal information from
you in order to deliver requested materials to you, respond
to your questions, or deliver a product or service.
Your E-Mail
We welcome your comments or questions about
our website or products and have provided contact information
for that purpose. We will share your comments and questions
with employees most capable of addressing your questions and
concerns.
Please note that your e-mail, like most, if
not all, non-encrypted Internet e-mail communications, may
be accessed and viewed by other Internet users, without your
knowledge and permission, while in transit to us. For that
reason, to protect your privacy, please do not use e-mail
to communicate information to us that you consider confidential.
If you wish, you may contact us instead via non-cellular telephone
at the numbers provided at various locations on our sites
or, in the case of our health plan members, at the Member
Services toll-free number that appears on your ID card.
There are some locations on Insignia Health’s
website where we have made special provisions for a more secure
environment in which we can exchange information with you.
At each of these locations, we will provide you with appropriate
instructions.
Other Information; "Cookies"
You should also be aware that when you visit
our websites, we collect certain information that does not
identify you personally, but provides us with “usage
data,” such as the number of visitors we receive or what
pages are visited most often. This data helps us to analyze
and improve the usefulness of the information we provide at
these websites.
Like most commercial website owners, we may
also use what is known as “cookie” technology. A
“cookie” is an element of data that a website can
send to your browser when you link to that website. It is
not a computer program and has no ability to read data residing
on your computer or instruct it to perform any step or function.
By assigning a unique data element to each visitor, the website
is able to recognize repeat users, track usage patterns and
better serve you when you return to that site. The cookie
does not extract other personal information about you, such
as your name or address. Most browsers provide a simple procedure
that will enable you to control whether you want to receive
cookies by notifying you when a website is about to deposit
a cookie file.
Linking to Other Sites
From time to time, Insignia Health’s website
may provide links to other websites, not owned or controlled
by Insignia Health, that we think might be useful or of interest
to you. We cannot, however, be responsible for the privacy
practices used by other website owners or the content or accuracy
of those other websites. Links to various non-Insignia Health
websites do not constitute or imply endorsement by Insignia
Health of these websites, any products or services described
on these sites, or of any other material contained in them.
Security
Insignia Health has adopted and adheres to stringent
security standards designed to protect non-public personal
information at InsigniaHealth.com against accidental or unauthorized
access or disclosure. Among the safeguards that Insignia Health
has developed for this site are administrative, physical and
technical barriers that together form a protective firewall
around the information stored at this site. We periodically
subject our site to simulated intrusion tests and have developed
comprehensive disaster recovery plans.
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Changes to This Statement
Insignia Health may change this Statement from
time to time; when updates are made, the Privacy Policy version
date (located at the bottom of this Policy) will also be updated
to reflect that a revision occurred. We encourage you to periodically
reread this Policy to see if there have been any changes that
may affect you. This Statement is not intended to and does
not create any contractual or other legal rights in or on
behalf of any party.
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