Engaging Patients in Self-care

A patient’s ability to become involved in his or her own care is a vital piece of insight for health care providers. Lower-activation patients are poor self-managers and possess fewer skills for getting what they need from the healthcare system. Research has shown that low-activated people are significantly more likely to be re-admitted to a hospital within 30 days of discharge, to experience a medical error and to find less value in interacting with healthcare providers.

Hospitals and clinics use Insignia products and support programs to allocate resources for greater impact, to tailor patient support, and to ultimately improve patient involvement in their own self-care. Insignia clients include Atlanticare, Crouse Hospital, Kaiser Permanente, Fairview Medical System, Marshfield Clinics, PeaceHealth, St. Lukes Health System, Truman Medical Centers, and St. Joseph Hospital in Northern California.