A Richer Healthier Coaching Experience
Without a systematic way to assess patient capabilities for self-management, disease management programs often apply a uniform approach to address behavioral deficits. But patients bring differing levels of knowledge, skill and confidence to the task of managing their health. Coaching must also address the underlying competencies that drive poor self-management. For those lower in activation, the emphasis is on building a base of knowledge, self-awareness and confidence. As individuals become more activated, self-care best practices and evidence-based guidelines are pursued. Tailored support based upon a PAM score enables a richer coaching experience that delivers higher rates of engagement, retention and economic return. A recently published disease management study demonstrates the merit of this approach.
Current Insignia disease management clients include LifeMasters, Davita Village Health and American Health Holdings, as well as a large number of health plans whose application of Insignia programs includes disease and case management.